Balmers Hostel & Nightclub

BALMERS

Balmers Hostel & Nightclub

BALMERS

Balmers Hostel & Nightclub

Balmers Herberge

Hauptstrasse 23 – 33
CH 3800 Interlaken, Switzerland

(click to open Google Maps)

For All Requests
mail@balmers.com
+ 41 33 822 1961

More About Balmers

Express Contact Form

I want to subscribe to Balmers newsletter.

While entering your address email above, you will shall receive once a month (at most) our newsletter with new contents and promotions from Balmers. I accept that my personal data is stored and used for further use by Balmers.

You confirm that you read and accept our Privacy Policy. You can unsubscribe at any time using the links at to bottom of every emails which will be sent to you or by contacting us at info@balmers.com

FAQ

At Balmers we are glad to help... Please choose a theme first.

General Questions

  • Swiss Law and house rules:

    Switzerland has a strict “No Noise” after 22.00pm policy. Please respect the law, our neighbors and your fellow travelers who maybe wanting a good night’s sleep. When the club is closed we will ask you to make your way to your rooms or go out as quietly as possible.
    Balmers Hostel is a typical Wooden Chalet and there is to be NO SMOKING anywhere indoors apart from the designated Smoking area. This is for your safety. Anyone caught smoking within the rooms or buildings will be subjected to a fine.

  • How can I get in contact with your company?

    Balmers Hostel
    Hauptstrasse 23
    3800 Matten bei Interlaken, Switzerland

    General
    Web: www.balmers.com
    Phone: + 41 (0) 33 822 1961
    Whatsapp: + 41 (0) 33 822 1961
    Email: mail@balmers.com

  • Emergency numbers

    General emergency calls:112
    Police: 117
    Fire department: 118
    Ambulance:144
    Hospital: +41 33 826 26 26
    Pharmacy: +41 33 828 34 34

Hostel Related Questions

  • Who is Balmers Hostel ?

    We are the oldest and most fun hostel in Switzerland! We are situated in three traditional Swiss wooden chalets that surround a courtyard, terras, and garden.  The look and feel of our accommodation can best be described as playful, comfy, and unique.

  • What time is check in and check out?

    Check out is normally at 10:00
    Check in normally starts from 16:00

    But these times are just an indication! We try to be flexible and adjust to what you need or when you arrive. If you arrive at noon and your room is ready, than you can check-in! If you need some more sleep on your departure day, just ask reception to stay a little longer.

  • I'm arriving really late, will I still be able to check in?

    Yes, but you’ll have to check in online. We’ll then prepare your keys so that you can get to your room after reception closes.

  • How do I get to the hostel from the train station / bus station?

    By bus:
    From the Interlaken West station take the bus number 105 and get off at the stop Hotel Sonne. This takes 5 minutes
    From the Ost Station take the bus number 104 and get off at the stop Hotel Sonne. This takes 5 minutes
    We are about 30 meters from both stops. Bus fare is Sfr 3.80 per person. Busses start running from 07.00am till about 20:30pm.once you arrive at the hostel we will provide you with a free bus pass for your convenience and for the remainder of your stay

    Walking:
    It takes about 20 minutes from both stations
    From Interlaken West station – turn left out of the station and follow the main street, turn right at the traffic circle just after Mc Donalds all the way down. Stay on the left hand side of the road and walk straight until you see brown signs pointing to Balmers. Follow these signs
    From Interlaken Ost station – exit straight out of station, between the bank and the Coop shopping Centre, straight through two traffic circles, and follow brown signs to Balmers.

    You can also get a taxi for about 15 chf from either train station.

    From the airport:
    We have three major airports, Zurich, Geneva and Basel
    Click on the following link to see the time schedules, no need to book a seat in Switzerland and you can purchase your tickets on arrival.
    http://www.sbb.ch/en/home.html

  • Do you offer breakfast?

    Unfortunately not! But we do have a guest kitchen and a bakery + supermarket which are on less than 2 min walk from the hostel. Read more about breakfast

  • Is there WiFi at the hostel?

    Yes. We provide free high speed wifii in all areas of the hostel as well as in the rooms.

  • Do you have a Jacuzzi?

    Yes, we do and it’s free to use for our guests. More information at reception.

    Please make sure there is no eating or drinking in the tub for obvious reasons…

    The jacuzzi is closed one day a week for complete cleaning and can take up to a day to heat up again. We thank you for your understanding!

  • What is included in the price of my bed?

    The price of your bed includes bed linen, wifi, and an Interlaken bus ticket that’s valid throughout the stay.  It excludes city tax of 2.85 CHF per person per night. As of July 2019, continental breakfast is no longer included in the room price.

  • Can I store my luggage at the hostel after check out?

    Yes, we have coin operated lockers at the back of the hostel and some shelves which are video monitored

  • Do you provide towels?

    We only provide towels in the private rooms for free. If you would like to rent a towel, you can do so at the hostel reception for 3.5chf for the duration of your stay.

  • Is bed linen provided?

    Yes. We provide bed linen. We ask you to bring your pillow case, bottom sheet and  duvet cover down to reception on check out.

  • Is parking available at the hostel?

    We do not offer parking ourselves but there is a public car park only 50 meters away from the hostel which is free overnight (from 19:00 until 8:00). The address of the public parking is: Tellweg 7, 3800 Matten bei Interlaken, Switzerland

  • Is there a guest kitchen at the hostel?

    Yes, we have a fully equipped kitchen for our guests to use for free. Make sure to leave the kitchen area clean and to wash your plates.

  • What other facilities do you have in the hostel?

    Hammock room where you can chill out after an eventful day out in the Bernese Oberland.
    TV room where you can catch up on the latest news.
    Garden where you can relax and enjoy the sun or challenge your friends in the giant chess board or chill in a hammock.

     

  • Do you have a restaurant in the hostel?

    Unfortunately, there is currently no restaurant at the Balmers property. We do have a large guest kitchen that is fully equipped for you to cook an amazing meal yourself.

  • Other restaurants that we recommend:

    Swiss food (rösti, cheese fondue, raclette):
    Hirschen Hotel, Bären Restaurant, Hotel Krebs, Des Alps
    Italian: Tenne, Ristorante Mercato, X-Port Pizzeria
    French: Café de Paris
    Thai food: Little Thai
    Lebanese: Layala Beirut
    Sri Lankan and Indian: Shanti (in Unterseen)
    Indian Restaurant: Spice India and Taj Mahal

    Sandwiches and Bagles: Barracuda cafe and bar across the road from us

     

     

Activities Related Questions

  • What can I do in Interlaken?

    Interlaken is a mecca for the adventure traveler and we can guarantee an exciting stay, full of adrenaline filled days! Besides all the amazing scenery and hikes in the Bernese Oberland, (which are suitable to most people) we can also help you to organise any adventure activity you would like to do and experience! To book any of these activities and get more information, click on the link below: activities info

  • What can I do in Summer ?

    Paragliding
    Skydiving
    Hang gliding
    Canyoning
    River Rafting
    Bungee Jumping
    Canyon Swing
    Chocolate Workshops
    Ropes Course
    Climbing

    and much more

    Have a look at our Summer page or read the article Summer time in Interlaken.

  • What can I do in Winter ?

    Night sledding
    Skiing
    Snowboarding
    Snowshoeing
    Skydiving
    Paragliding
    Canyon swing

    Have a look at our Winter page or read the article A perfect Winter in Interlaken.

  • What about if there is bad weather? Is it still worth to come to Interlaken?

    Yes, absolutely! You can still visit the Lauterbrunnen valley to see the waterfalls, take a cruise on one of the emerald green lakes, gain knowledge about chocolate making at the Chocolate Workshops, go river rafting or learn to climb in the indoor climbing wall. In Winter you can use Interlaken as a base to experience day trips to other Cities around Switzerland as we are so centrally located.

    Read our article: A rainy day in Interlaken

  • Is there Shopping?

    The main street, which is about a 10 min walk, is the best area to go shopping and fill up on souvenirs. The street runs from the Ost Station to the West Station.
    There is also  Oberland Shopping Centre across the road from the camping (max 15 min from the main hostel), which has clothes stores like New Yorker, Blackout, Oschner Sport and a grocery shop called Spar and Denner. Only a 2 minute walk away you will find our local Coop supermarket and a couple of Bakeries with freshly baked treats!

Nightlife Related Questions

  • Private hostel night club

    We have our very own Bar/Nightclub, namely, Balmers Club. Open every night in the summer months with special drink offers, amazing DJs, and special themed nights.  Balmers Club guarantees a fun atmosphere! We host a lot of live music with many up-and-coming bands!  In the winter months, the bar/club is mainly open on weekends as the season starts to slow down.

  • Other bars and pubs that we recommend:

    Barracuda is right next to our hostel.
    Metropole rooftop bar has great views!
    El Azteca Mexican restaurant has the best margaritas in town!
    Brasserie Inn
    Hangover club

     

Making a reservation Related Questions

  • Internet bookings (website and email )

    – All bookings made via the Balmers website are encrypted with a SSL certificate.
    – Payments are managed via the Stripe platform, this means that your credit card details are never stored internally by Balmers.
    – The conditions of your reservation depend on the rate you choose, make sure to check the cancellation policy of the rate before making the reservation.

     

     


     

  • Can I make a reservation without a credit card?

    No. You’ll need a valid credit card to make a reservation online and pay the required deposit. However, you are able to pay the remainder of the balance in cash on arrival if you wish. If you would like to use cash to make a booking please visit our reception in Balmers Hostel.

  • Can I book for someone else using my credit or debit card?

    Yes. Please make the reservation using your details and contact us to change the name on the booking once confirmed.

  • Reservation over the telephone or email

    Reservations cannot be made via the phone oremail. Please use the booking engine of our website to make a reservation. This ensures that your information is stored securely.

    Please contact us via mail@balmers.com if you’d like to modify or cancel a reservation.

  • Walk in bookings

    You are more than welcome to arrive in Balmers last minute, however we cannot always guarantee availability for your requested room types or dates so pre-booking is highly recommended.

  • Cancellation policy

    The cancellation policy of your booking depends on the rate you select when you make the reservation. Please check your confirmation email for more details.

  • Can I extend my reservation last minute?

    Yes, we are happy to extend your reservation, pending availability.

  • What is your policy for guests who are under 18?

    We market our self to be a party hostel and as such we do not allow children under 18 to stay at the property. No refunds are given if you arrive with minors at the hostel and are refused entry.

  • Celebrations and Special Events?

    Come and celebrate your birthday at Balmers Hostel!
    Send us an email to ask about the special deals and discounts for your birthday or another Happy Event!

Price & Payment Related Questions

  • How can I pay?

    We accept most major credit cards. You can also pay in cash when you arrive, however if you book online your deposit must be secured using a credit or debit card. We exchange Euros, and although our rate may be slightly lower then the Banks, we do not charge any commission. We also offer an ATM at reception.

  • Do I need to bring the credit or debit card I booked online with?

    No, you can pay with a different credit/debit card or in cash.

  • What’s the city tax?

    The city tax of 2.85 chf per person per night is being used to pay for tourist infrastructure such as transportation, information services, cultural performances, etc. Swiss people staying in a town where they don’t have permanent residence pay the tax too.

  • Is there VAT in Switzerland?

    The special value-added-tax (VAT) rate of 3.8% accorded to the hotel industry for accommodation services is included in the room price.